- Mon–Fri 8:00am – 6:00pm
How we try to make this site usable for everyone — and how to tell us when it isn’t.
Effective August 2026. We want every pet owner in Monrovia to be able to use this site — including people using a screen reader, keyboard navigation, magnification, or voice control.
We work toward the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. That is the standard most public-facing sites in the United States are measured against.
Pages use real headings in order, so screen readers can navigate them. Text and buttons are checked for colour contrast. Every control can be reached and operated with a keyboard. Images carry text descriptions. Forms have visible labels attached to their fields, and errors are announced in text rather than by colour alone. Layouts reflow down to small phone screens without side-scrolling or loss of content.
Some content we embed comes from other companies — the Google map, our payment-plan partner, and our online pharmacy. We do not control their code, and parts of it may not meet the same standard. If one of those blocks you, call us and a person will do it with you over the phone.
If any part of this site is hard to use, we want to hear about it — it is the fastest way for us to fix it. Call (626) 359-9193, email info@bestfriendspethospital.com, or stop by 911 W Foothill Blvd, Monrovia, CA 91016. Tell us the page and what happened, and we will get back to you during office hours, Mon–Fri 8:00am – 6:00pm.
Anything you can do on this site, you can do by phone. Call (626) 359-9193 and we will book the appointment, answer questions about a service, or take your information down for you.
Request a visit online or give us a call — we’ll confirm during office hours.
